Client engagement
Onsite delivery in Taiwan
Physical service work in Taiwan, connected to an overseas team through clear communication and remote engineering guidance.
Two paid engagements completed; a 5/5 review on the screen-replacement job.
From technical projects to client delivery and business investigations, I make the problem clear, the evidence useful and the next step visible.
View selected workWhat needed to happen.
My part. What came of it.
Client engagement
Physical service work in Taiwan, connected to an overseas team through clear communication and remote engineering guidance.
Two paid engagements completed; a 5/5 review on the screen-replacement job.
Contract role · Lenovo ISG
Hands-on server qualification, issue documentation and follow-up across engineering teams and operating-system vendors.
Reviewable validation records, defect handoffs and visible next actions.
Business investigation
An investigation into whether recurring server qualification problems could support an independent service.
Stopped V1 when the evidence did not justify continuing the service concept.
Independent technical projects
Tracing data-transfer failures across hardware and software, then checking that the corrected system behaves as expected.
Stable 1 Gbps Ethernet reception; sustained PCIe DMA above 800 MB/s in the recorded setup.
Client work, employment and independent projects, with their scope made explicit.
View all workThree habits across different kinds of work.
Understand the situation, the people and the constraints. Make the expected result specific enough to check.
In practice: ServerQualKeep the conditions, observations and conclusions connected. Give the next person enough context to review the result.
In practice: validationKeep blockers, owners and next actions visible. Confirm the final state, or make a clear decision to stop.
In practice: client deliveryA few concrete outcomes.
Each belongs to a specific piece of work.
The client’s review of the screen-replacement engagement highlighted communication, professionalism, accountability and ease of coordination.
Paraphrased Upwork feedback from one completed engagement.
Read the delivery caseEthernet receive behavior restored after tracing frame-start corruption to interface timing.
Read the technical recordApproximately 4.6× in a recorded C++ sparse matrix-vector test. The improvement is specific to that setup.
See the benchmark contextServerQual V1 closed when the available evidence did not justify continuing the original service concept.
Read the decisionTechnical operations and project execution: connecting the details of the work with the people who need to act.
I’m interested in work spanning engineering, customers and vendors, where clear scope, useful evidence and reliable follow-through matter. I’m also developing my practice in workflow and business analysis.
I’m based in Taipei and work in Mandarin and English.
More about IanPractical records of methods,
questions and decisions.
The final state, the evidence and the next owner belong in the same record.
What ServerQual V1 clarified about the difference between a technical problem and a service opportunity.
One collection for operating notes and project reflections.
All Field NotesFor a project, a work opportunity or a conversation about these cases, tell me what needs to happen and where the work is getting stuck.
Contact me on LinkedIn