ServerQual began with a plausible problem: server qualification and operating-system compatibility can create recurring work. The question was whether I could build a useful independent service around it.
Keep the commercial question separate
Familiarity with a technical problem helped me ask better questions. It did not establish who would buy a service, why they would choose a new provider or how I could reach them.
Be clear about the evidence
I used desk research, SEMICON Taiwan attendance and one paid practitioner interview. The interview raised useful concerns about documentation, compatibility, support, budgets and trust. One interview could help challenge the idea; it could not establish demand across a market.
Make the decision visible
I stopped V1 in September 2026 because the investigation did not give me enough evidence of an accessible, differentiated service opportunity. That decision applies to the concept I investigated. It does not establish that the wider problem has no value.
Keep the record
The closed project remains in my work archive because the question, evidence and decision still matter. A useful investigation should make the next commitment clearer, including when that commitment is to stop.